First-generation college students face many challenges when entering a higher education institution. One of their challenges is transitioning from high school to college life. Student support offices are designed to help student to be successful in college. However, first-generation college students struggle in connecting with student support offices and at times they do not know that those offices exist. This presentation provides a new approach using digital tools and social media to teach First-Generation students how to connect and familiarize themselves with student affairs offices. By using digital tools such as social media, first-generation students can feel more identified with their campus and ultimately connect with student affairs staff members who can guide them through their college life.
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